Privacy Policy

CrewXpress (“we”, “us”, or “our”) is a tenant-based mobile application designed for organizations to view crew-related operational data.
This Privacy Policy explains how information is collected, used, and protected when you use the CrewXpress mobile application.

By using the application, you agree to the practices described in this Privacy Policy.


1. Application Model & User Access

CrewXpress operates as an organization (tenant) controlled application. User accounts are created, managed, activated, deactivated, or deleted solely by authorized administrators of the respective organization, such as an Operations Manager or designated Admin.

The application provider does not independently create, modify, deactivate, or delete individual user accounts. Access to the application is provided only through credentials issued by the organization using the platform.


2. Information We Collect

a. Automatically Collected Information

When you use the application, certain technical information may be collected automatically, including:

  • Device IP address
  • Device type, operating system, and version
  • App usage activity and interaction logs
  • Date and time of access
b. Device Identifiers & Notifications

The application may collect device identifiers such as Firebase Cloud Messaging (FCM) tokens for the purpose of sending push notifications including alerts, reminders, and service-related messages.

The application collects precise location data, only while recording compliance videos (such as Breath Analyzer (BA) Test recording). This data is used only for operational and compliance purposes and is not used for tracking or advertising.

c. User-Provided Information

Depending on the organization’s configuration, user data may include:

  • Profile picture
  • User ID or employee identifier
  • Basic profile information required for operational use

3. How Information Is Used

Collected information is used to:

  • Provide and maintain application functionality
  • Enable secure authentication and access control
  • Send operational notifications and alerts
  • Monitor performance and improve reliability
  • Analyze aggregated usage trends
  • Location data, when collected, is used only for compliance video recording (for limited time) features and not for continuous tracking

Personal data is not sold, rented, or used for advertising purposes.


4. Data Ownership

All data entered into the application belongs to the respective organization (tenant). The application provider acts solely as a technology platform and does not claim ownership of tenant data.


5. Third-Party Services

The application may use third-party services to support functionality and performance, including:

These services operate under their own privacy policies and are used strictly for analytics, crash reporting, and notification delivery.


6. Data Sharing

CrewXpress does not automatically share, sell, rent, or disclose personal or operational data to third parties.

The application may allow users to voluntarily share screenshots or exported content of specific operational data using third-party applications or tools installed on their device (such as messaging or email apps).

Such sharing is entirely initiated and controlled by the user. The application provider does not control, monitor, or determine the recipients of shared content and is not responsible for how third parties handle information once it is shared by the user.

Data may be disclosed only if required to comply with applicable laws, regulations, or valid legal processes.

Users are responsible for ensuring compliance with their organization’s internal policies when sharing any information outside the application.


7. Account Deactivation & Data Deletion

Since CrewXpress user accounts are managed entirely by the organization, requests for account deactivation or deletion must be directed to the organization’s authorized administrator.

The application provider does not have direct control over individual user accounts and cannot delete or deactivate accounts without authorization from the tenant organization.

Users who wish to delete their account or associated data may contact their organization’s authorized administrator or email support@aerodutypro.com to request account deletion. After verification, account data will be deleted in accordance with organization's operational and legal requirements.


8. Data Retention

Personal and operational data is retained as long as the organization maintains an active account on the platform and in accordance with the organization’s internal data retention policies and applicable laws.

Upon deactivation by the tenant administrator, access to data may be restricted or removed based on organizational policies.


9. Children’s Privacy

CrewXpress is intended for professional and organizational use only. It is not designed for children under the age of 18, and we do not knowingly collect personal data from children.


10. Security

Reasonable technical and organizational measures are implemented to safeguard information. However, no system can guarantee absolute security.

Data transmitted between the application and servers is encrypted using secure protocols (HTTPS). Reasonable technical and organizational measures are implemented to safeguard information.


11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be reflected on this page with an updated effective date.


12. Your Consent

By using the application, you consent to the terms outlined in this Privacy Policy.


13. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Email:

[support@aerodutypro.com]